Frequently Asked Questions
Everything you need to know about shopping consciously at CHNGE.
What is the CHNGE commitment to sustainability?
We use 100% organic cotton and fair-trade certified factories. Our production process consumes 90% less water than conventional fashion and ensures every worker is paid a living wage.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items. Simply visit our returns portal to start a request for a refund or a free exchange.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a favorite garment you already own for the best fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local duties and taxes, which are the responsibility of the customer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.